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Privacy Policy

A legal disclaimer

1. Introduction
Chimera ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including our website, mobile communications, and order fulfillment processes.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order or subscribe to updates.

  • Automated Data: IP addresses, browser type, and usage data collected through cookies and analytics tools.

  • User-Provided Data: Images, designs, or custom requests submitted for merch production.

3. How We Use Your Information
We use collected information for:

  • Processing orders and providing customer support.

  • Sending order updates, promotional offers, and marketing messages (only if opted in).

  • Improving our services, website functionality, and user experience.

  • Ensuring compliance with legal obligations.

4. SMS & Mobile Data Policy

  • By providing your mobile number, you consent to receive transactional and promotional messages from Chimera.

  • Message frequency varies based on your interactions.

  • You may opt-out anytime by replying STOP to any SMS message.

  • We do not sell, rent, or share mobile numbers with third parties.

5. Data Protection & Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.

6. Third-Party Services
We may use third-party providers for payment processing, shipping, and analytics. These services operate under their own privacy policies and compliance requirements.

7. Your Rights & Choices

  • You can update, access, or delete your personal data by contacting us.

  • You can unsubscribe from marketing emails and SMS at any time.

8. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on our website, and continued use of our services indicates acceptance of the updated policy.

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